Cathy Marchand joined AIER in 1987. She worked in the mailroom until 2001, eventually becoming a supervisor. Her versatile skills have since supported AIER in a variety of areas, from landscaping to administrative work. During her years at AIER, she has attended several training seminars but says her education has been on-the-job and hands-on. Her current position in member services is her favorite, she says, because it allows her to help support members and make sure their experience with AIER is an enjoyable one.
Member Services Representative
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